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Communications by Johnson inc.

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Communications by Johnson inc.

Randolph K. Johnson, Sr. founded Communications by Johnson inc. in 1982 in his garage. With just $500.00, lots of prayers, and much hard work, Randy was able to build the company into the success that it is today.

A native of Washington, D.C., Randy has been married for 56 years to his teenage sweetheart, Barbara. He is blessed with three children (Randy Jr., Ginger, and Cheryl), who all work in the family business, and two grandchildren (Tiye and Jordan).

Randy Johnson

Randy's talents have been tapped for a number of organizations and appointments. He is past Chairman of the Workforce Florida, Treasurer for Alzheimer's Community Care, Secretary of Kiwanis Club of Westside West Palm Beach and Past Governor of Florida District of Kiwanis. He also sits on the boards of the Criminal Justice Commission of Palm Beach County (past Chairman) and the Martine Museum.

Randy is a longtime member of Saint Francis Catholic Church, where he serves as a Eucharistic Minister and on the Finance Committee, and he is a past member of the Parish Council, and Board of Catholic Charities.

Communications by Johnson inc. is a telecommunications company that provides various types of data as well as voice and video communication equipment. System design, consulting, installation, repairs, and service are a broader view of the total goal. We are a local, family-owned business that was founded and incorporated in Florida in 1982, and—to date—we have serviced more than 5,000 customers from Vero Beach, Florida to Fort Lauderdale.

Communications by Johnson inc. is an authorized dealer for more than 15 manufacturers and service providers including:

• Avaya
• Bogen
• Comdial
• Key Voice
• Nortel
• Panasonic
• Viking
• PhoneTree
• Plantronics
• Star 2 Star
• Valcom
• Vertical
• Vodavi
• Polycom

Our list of prestigious customers includes:

Alzheimer Community Care; Boys & Girls Club; Catholic Charties of Palm Beach County; Palm Healthcare; Hedrick Brothers Construction; Old Port Cove; Old Marsh Golf Club;  Palm Beach OBGYN; The Gardens Mall; Big Time Restaurant Group; McDonald Restaurants; Kean & Loren Law Office; Smith & Moore Architects and U B Kinsey Education & Community Center.

Click here to see "What our customers say about us"

Over the years, Communications by Johnson inc. has been the recipient of numerous awards and recognitions including:

Top 25 Telephone Companies in South Florida (1989-2010), South Florida Journal Top 100 Telephone Companies in the United States (1987-1997), Teleconnect Magazine's Business Service Award (1989), Black Citizens Coalition Retail Firm of the Year (1988), Suncoast Chamber of Commerce Business of the Year (1985-1987), and Minority Business Development Council


We have the answers to all of your questions.

The Numbers Game

We have multiple branches across the country. Can you devise a system where all of these remote locations function as a single operation?

At Communications by Johnson inc., we're experts at creating multi-location telecommunications solutions. We have years of experience and thousands of satisfied customers with just this issue. So, whether you have a single secondary location across town or dozens of ancillary branches throughout the U.S., we can bundle your communications functions into a single system. Invoices can be consolidated into one bill. We can create a dedicated account management system, universal online tools, customized reporting, teleconferencing, and more.

Growing Up Too Fast

We just had an entire new system installed four years ago and are finding that with our rapid subsequent growth, some important facets are quickly becoming obsolete. Must we start from scratch and design an entirely new system, or can we retrofit solutions?

Like successful city plans that build highways out in the middle of nowhere to allow for growth, proper design of a complete telecommunications system involves compensating for the future. It's unfortunate, but at Communications by Johnson inc., we often run into this issue where competing telecommunications companies have installed systems that account only for today. Creating solutions to this prevalent problem has made us leaders in the field. We can design short-term patches to get your company through the next quarter or create longer-term temporary solutions until your company outgrows its current location and can benefit from its anticipated move into a brand new facility. Depending on your needs, however, it's not uncommon for a complete upgrade to be more cost-effective than short-term solutions. We'll work with you to help determine your best plan of action.

TMA (Too Many Acronyms)

What's an SIP?

The Session Initiation Protocol (SIP) is a signaling protocol that's used for establishing sessions in an IP network. Over the last couple of years, the Voice over IP community has adopted SIP as its protocol of choice. A session could be a simple two-way telephone call, or it could be a collaborative multi-media conference session. The ability to establish these sessions means that a host of innovative services become possible, such as voice-enriched e-commerce, web page click-to-dial, instant messaging with buddy lists, and IP Centrex services. At Communications by Johnson inc., we're experts in the implementation of SIP in a VoIP system.

Down and Out

In 2008, Tropical Storm Fay did a number on our facility, and—despite power being out for less than 24 hours—our entire telecommunications system was down for a week. The outage cost our company nearly $400,000 in revenues. How can we avoid this in the future?

Convert over to VoIP and redirect your telephone system to any other location within minutes—whenever you need it.